Purpose of the Job:
To maintain and administer computer networks and related computing environments including computer hardware, systems by diagnosis, troubleshoot and resolving hardware and software problems.
Main Duties and Responsibilities:
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Configure, monitor, and maintain email applications or virus protection software.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Analyze equipment performance records to determine the need for repair or replacement.
Confer with network users about how to solve existing system problems.
Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
Qualification and Experience:
Bachelor's degree in computer science, Information Communication Technology (ICT) or related fields with four (3) Three demonstrated experience.